Do's

• Please make sure you conduct ATM transaction in complete privacy
• Beware of 'Shoulder Surfing'
• Shield your PIN from onlookers by covering the keypad while entering the PIN
• Ensure to collect your cash, card and your receipt after completion of the transaction.
• Look for any extra devices attached to the ATMs. These may be put to capture your data inform security guard / bank immediately if you observe any such stray device.
• After completion of your transaction and before leaving the premises be sure that Welcome screen is displayed in the ATM.
• Register your mobile number with the bank for getting alerts as regards transactions in your account.
• If you observed any unauthorized transaction in your account, report immediately to the Bank.
• Immediately inform the Bank if your ATM/Debit card is lost or stolen.
• Keep an eye on suspicious movements of people around ATMs
• Beware of strangers trying to engage you in conversation.
• When you destroy your card upon card expiry or closure of your account, cut it into four pieces through the magnetic strip before disposing it.
• In case your transaction is not getting completed due to any technical reason, Please do not leave the ATM, In case welcome screen is not displayed within 2 or 3 minutes. call 0883 244 4083 for help in restarting the ATM

Don'ts

• Never lend your card to anyone. Do not write your PIN on the card.
• Never share your PIN with any or seek help form anybody by handing over the card and revealing the PIN.
• Never let any ane see you entering your PIN
• Never use a PIN that could be easily guessed, e.g your birthday or Telephone number.
• Never leave your card in the ATM

Don'ts

• Do not share your debit card details (Card number, Expiry date & CVV number)
• Do not share any OTP that you receive
• Do not forward SMS’s to unknown numbers
• Do not share your net/mobile banking login password